HVAC, plumbing, and electrical owner questions
Ask about BookedBack's founding pilot, how calls are handled, onboarding, privacy and data handling, or the current demo. This is a sales concierge for HVAC, plumbing, and electrical business owners—not the receptionist your customers would call.
Ask before you apply
Clear answers for trade business owners. No sales form until you are ready.
BookedBack
I’m BookedBack’s sales concierge for HVAC, plumbing, and electrical business owners. I can explain the founding pilot, call-flow approach, onboarding, privacy and data handling, and what is currently live before you share any business details. I am not the receptionist your homeowners would speak to.
This is a sales concierge, not the configured incoming receptionist. It cannot access private records or activate a pilot.
A grounded first conversation. The concierge does not submit an enquiry, activate a number, or claim integrations that have not been confirmed. It simply answers questions before the existing pilot intake.
The call-flow map
BookedBack speaks with a trade business owner only after an opted-in pilot request. The incoming receptionist speaks with that trade business's homeowners after its business number is connected.
Flow 01 · Opt-in only
BookedBack follows up with interested trade business owners. It is not a homeowner call path.
Interested trade business owner
Requests a demo or pilot and agrees to be contacted.
BookedBack callback agent
Follows up only on that clear request and consent.
Fit conversation
Confirm needs, then agree the pilot setup path.
Flow 02 · Customer calls
This is the trade business's receptionist, answering as that company when a homeowner calls its usual number.
Homeowner
Calls the trade business for help.
Normal business number
The trade business’s customer-facing line.
AI answers as the trade business
Qualifies the call and collects job details.
Booking or lead ledger
A booked job or qualified lead is recorded.
Owner daily summary
The owner sees the work recovered from missed calls.
Flow 03 · Pilot test
The owner can test the same customer journey before a public-facing rollout.
Owner requests demo
A trade business owner opts in for a pilot conversation.
BookedBack follows up
The callback path confirms fit and setup details.
Connection review
Compatible telephony is reviewed as part of the agreed pilot scope.
Owner calls as homeowner
They place a customer-style test call to the configured line.
Result is verified
The booking or qualified lead is checked in the controlled ledger.